Service Agreement
By booking a repair with Cape Fridge Care you agree to the following terms.
Quotes
All quotes are based on the fault reported and initial assessment. Additional faults discovered during repair will be quoted separately before work continues.
Call-Out Fees
A call-out / assessment fee may apply and will be communicated up front. This fee is credited toward the repair if you proceed with our quote.
Workmanship Guarantee
We provide a 6-month guarantee on workmanship and parts we supply. The guarantee excludes unrelated new faults, misuse, power surges, or third-party interference after our repair.
Payment
Payment is due on completion of the repair unless otherwise agreed in writing.
Liability
Cape Fridge Care's liability is limited to the value of the repair. We are not liable for consequential losses (spoiled food, business downtime) beyond this amount.
Cancellations
Please notify us at least 2 hours before a scheduled call-out to avoid a wasted-trip fee.